Automated Student’s Courses Registration Using Computer-Telephony Integration

Maged Fahmy

Computer Department, King Faisal University, Saudi Arabia

Abstract: This research project aims to introduce automated student’s courses registration using computer-telephony integration. The number of students joining both undergraduate and graduate studies is increasing fast through most universities. Manual registration results in crowding a huge number of students inside the registration halls. Registration employees are suffering a lot. Online registration techniques help a lot but still many problems encountered. The reason is due the huge number of students trying to access the university web at the same time. Accessing the web through the Internet becomes a very slow and tedious process. In this research, Computer Telephony Integration technology (CTI) is used to solve these problems it would enable the students to register their courses using their telephones. Technology Application Programming Interface (TAPI) controls are used to develop a CTI application for accessing and updating registration databases. The design, analysis, implementation, and test of the designed system are included.

Keywords: Computer telephony integration, registration, databases, software engineering.

Received February 19, 2006; accepted April 12, 2006